Delivery to Your Department

We deliver materials to more than 200 verified departmental locations across campus. This includes items from our local collections, as well as those requested through interlibrary loan. We do not deliver to individual offices. 

Departmental delivery is available to faculty, graduate students, and staff.

Set your delivery site

We need to know where to bring your items! On the delivery site page of your request account, select a Departmental Delivery site (Option 2). If your department or campus building isn’t on the list, complete the new address form. We’ll see if it’s a viable delivery location and be in touch.

Items are your responsibility once we deliver them. If you’re going to be away from campus for an extended period, please remove your Department Delivery site and set your Library Delivery site to “No Delivery - Out of town.” 

How to place a request

Use the Get This link in Library Search (log in, if needed) and select Have it delivered to your department to request items for delivery. This will take you to a pre-populated form that you’ll need to submit using the “Place a request” button.

What to expect

Whether your items are from our local collection or acquired through interlibrary loan, you will receive an email notification when they are available at your designated delivery location. We deliver most local items in 2–4 business days.

We may need to limit the number of items per daily delivery depending on request volume. Potential delays during hazardous weather or campus closings are also possible. 

Items stay at your delivery location until you pick them up. Please follow up with our office at document.delivery@umich.edu if you have not received an expected delivery.

Returns

Use any of our return locations when you’re done with your items. We are not able to accept returns during deliveries.

Questions? Contact us at document.delivery@umich.edu.