Robyn Ness
Interim Director, Design & Discovery Department
Design and Discovery · Library Information TechnologyRobyn Ness
Interim Director, Design & Discovery Department
Design and Discovery · Library Information TechnologyAbout me
I am the Interim Director of Design and Discovery (D&D), a department in Library IT that includes website and application development, digital accessibility, interface design, content strategy, project management, and user experience research and strategy. We create and manage the library website, Library Search, staff intranet, blogs, and more.
I am also a senior user experience strategist in D&D. In that role, I guide user experience strategy and perform user research on the library website, library search tools, digital collections, and other initiatives. I love the "Aha!" moment that comes from watching people interact with systems and from interviewing them about their experiences.
I have a masters degree in quantitative psychology with focus in judgment in decision making from Ohio State and a bachelors degree in English and psychology from Gustatvus Adolphus College.
Languages
English